We proudly congratulate the Baliuag University (BU) research team on their collaborative research achievement. The team is composed of Ms. Kristel Marie G. Punzalan, Dean of Student Affairs; Ms. Mary Ann S. Viñas, a distinguished BU alumna; Dr. Rolando R. Calma, Dean of the College of Business Administration and Accountancy; Dr. Frederick A. Inoncillo, Chairperson of the Institutional Ethics Review Committee; and Mr. Jonniefel M. Martinez, Subject Area Coordinator of the Senior High School Department.
Their paper, “Leadership Skills in the BPO Industry vis-à-vis Employees' Job Performance and Self-Efficacy," has been published in the Journal of Global Business, Volume 15, Issue 2 (ISSN 2350-7179).
