Bachelor of Science in Hospitality Management Program Learning Outcomes (PLOs)

PLO1 Demonstrate knowledge of the tourism industry, local tourism products and

services.

PLO2 Interpret and apply relevant laws related to industry.

PLO3 Observe and perform risk mitigation activities.

PLO4 Utilize information technology applications for tourism and hospitality.

PLO5 Manage and market a service-oriented business organization.

PLO6 Demonstrate administrative and managerial skills in service-oriented

business organization.

PLO7 Prepare and monitor industry-specific financial transactions and reports.

PLO8 Perform human capital development functions of a tourism oriented

organization.

PLO9 Utilize various communication channels proficiently in dealing with guests

and colleagues.

PLO10 Produce food products and services complying with enterprise standards.

PLO11 Apply management skills in Food and Beverage (F&B) service and operations.

PLO12 Perform and provide full guest cycle services for front office.

PLO13 Perform and maintain various housekeeping services for guest and facility

operations.

PLO14 Plan and implement a risk management program to provide a safe and secure

workplace.

PLO15 Provide food and beverage service and manage the operation seamlessly based on industry standards.